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Heretic Articles

ROI President Steve Ouellette writes a popular monthly article for Quality Digest's InsideSixSigma online newsletter. These articles humorously (and usefully) discuss the good, the bad, and the ugly of how Six Sigma is implemented. You can access those articles here.

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Performing a Short-Term MSA Study

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In the past couple of articles, we have been having fun together testing whether a measurement device is usable for the crazy purpose of determining if we are actually making product in or out of specification. Last month, we performed a measurement systems analysis (MSA) “potential study” using a snazzy MSA spreadsheet (if I do say so myself)*. We found that the Hard-A-Tron was not only pretty highly variable (compared to our spec), but that the material we were measuring actually might have been changing over time. But a potential study was not enough for you, was it? You asked, nay demanded, that we perform a short-term MSA, and I, your humble servant, gave you the data to do so. After the jump, we will perform the analysis, so unless you are the type of person that flips to the back of the book to see if you want to read it, finish up your analysis, and then click to read more.

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The Mystery Measurement Theatre

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If you can’t trust your measurement system, you can’t do anything with the data it generates. Last month, in “ Letting You In On a Little Secret,” we talked about the purpose of measurement system analysis (MSA) and I gave you a neat spreadsheet that will do MSA for you, as well as some data (repeated after the jump) from the gauge you want to buy, the Hard-A-Tron. I also left you with a mysterious statement that this study was trickier than it appeared. This month I’ll start off answering a question I received, and then we will see how well the Hard-A-Tron did—and what mysterious thing was going on in the data. After that, if you are good, I’ll give you another set of data to further test a measurement device.

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Letting You In on a Little Secret (MSA)

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You know how sometimes you think everyone knows a secret that they haven’t let you in on? Well, I had the opposite happen to me the other day. I assumed everyone knew the purpose for measurement system analysis (MSA), a.k.a. gauge repeatability and reproducibility; but I found out that a number of people have a completely mistaken impression of what they are for, much less how to do them correctly. So I thought I would give away, (free of charge) articles that explain the basics of MSA, as well as a cool MSA spreadsheet to help you learn how to do them, just because that’s the kind of guy I am. Selfless. And humble. Yep.

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You Might Be a Black Belt If...

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I'm not saying that the following apply to you... really. But, you might be a Black Belt if...

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Why Doesn’t SPC Work, Part 4

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If you have been following my articles over the last few months, you have seen that even though statistical process control (SPC) charts are very powerful tools for examining a process, it turns out that there are a lot of ways to mess up SPC. This month, I am going to finish up with a few more things to watch out for as you use them, so you never have to ask, “Why doesn’t SPC work here?”

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Testimonials

I have recently completed the "Six Sigma Course." My background is in Engineering, which includes a graduate degree. I have spent the last ten years in the Quality and Reliability field, and have never fully grasped the concepts and principles of statistics until this course.

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Heretic Articles

This article was originally published in InsideSixSigma, a monthly online newsletter published by Quality Digest. Subscribe to InsideSixSigma if you would like to receive these articles when they are published.

Random Heresy

Have you ever met people who “do” statistical process control (SPC) only to get some screwy-looking control chart, and then text: OMG I H8 SPC! (If you don’t understand that, ask your nine-year-old child or grandchild.)

Last month we saw how it is not a failure of SPC, but rather an EBKAC (error between keyboard and chair). As I wrote in my last article, “Why Doesn't SPC Work?” perhaps they are not doing the measurement system analysis first, or perhaps autocorrelation in a continuous process. But you batch process folks are not off the hook, which is what this month’s article is about.

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In the News

Six Sigma's lead instructor Steven Ouellette wrote an article with Dr. Jeffrey Luftig on "The Decline of Ethical Behavior in Business."

 


 

Six Sigma Online's lead instructor Steven Ouellette was profiled in the June 2008 issue of Quality Digest magazine. If you want to learn more about Steve's peculiar view of the world, as well as what he studied for a year in Europe, read the profile online.