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Random Heresy

Don't judge a gauge by its sticker

I seem to be thinking about the measurement phase a lot recently. I suppose it’s because I’ve seen some teams working hard on problems that turned out to be nothing more than problems with measurement. Let me give you an example.

News Flash

Six Sigma's lead instructor Steven Ouellette wrote an article with Dr. Jeffrey Luftig on "The Decline of Ethical Behavior in Business."

 


 

Six Sigma Online's lead instructor Steven Ouellette was profiled in the June 2008 issue of Quality Digest magazine. If you want to learn more about Steve's peculiar view of the world, as well as what he studied for a year in Europe, read the profile online.

 

 

 

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